My half-brother is a computer idiot. He swears he needs Windows XP, when he doesn't. He loads up all this extra Norton crap that he doesn't need, then gets all surprised and upset when it crashes all the time. Funny, I bought that computer for myself almost 5 years ago and it almost never crashed in the years I ran it with Windows 98SE.
As a former friend of mine used to say... it's one of those "error between chair and keyboard" things. ;-)